Postage and returns

Your Order

Unless otherwise stated all products have a one business day dispatch time, this excludes most camper conversion kits and complete wiring complete looms for aircooled VWs as these are bespoke products, made to order.

Our Rayne Automotive standard courier will be a 1-3 day service, which courier we use may very from item to item. For faster UK postage, please select Parcelforce as your delivery option as this is a 24 hour service. (please note, this doesn't apply to camper conversion kits as they are made to order).

All larger items (over 5kg) will be sent via a one day courier service, typically ParcelForce express 24.

All UK orders are sent via free post (UK only) and orders totalling over £50 are sent via signed for post/courier. 

Returns

Unwanted item returns are also accepted within 60 days from the date of sale in their original condition, however in this case the buyer is liable to pay the return shipping costs.

For faulty or damaged product returns, see warranty information. 

Warranty Information

All of our products are supplied with an absolute minimum 60 day workmanship and component guarantee. Any faulty products will be replaced if we are contacted during this period. The faulty item must be returned and inspected before the replacement is sent out, this usually occurs on the same business day.

The fault must be reported within 60 days in order to gaurantee that we can honour this warranty, any issues reported after the individually specified warranty period may not be covered.